Warranty Policy

This page explains how the service warranty on repairs carried out by Daksha TV Solutions works — what's covered, what isn't, and how to make a claim. It should be read alongside our Terms & Conditions and Refund & Cancellation Policy.

1. What Is Covered

Selected repairs carried out by our technicians are covered by a service warranty against the same fault recurring. We use genuine or quality-tested spare parts wherever possible, and the warranty covers defects related to the specific repair carried out (for example, the same backlight, panel, or motherboard fault returning).

2. Warranty Period

The exact warranty period depends on the type of repair and the parts used, since some component-level repairs carry a different coverage window than a full panel or board replacement. The applicable warranty period for your specific repair is confirmed in writing on your invoice/receipt at the time of handover — please keep this document, as it is your proof of warranty coverage.

3. What Is Not Covered

• Faults unrelated to the original issue that was repaired
• Physical damage, liquid damage, or damage caused by misuse after the repair was completed
• Issues arising after the warranty period stated on your invoice has ended
• Pre-existing faults that were not part of the reported issue or the agreed repair scope
• Manufacturer warranty on the TV itself — we are an independent repair service and are not authorized by, or acting on behalf of, any TV manufacturer's warranty program

4. How to Make a Warranty Claim

If the same issue we repaired recurs within the warranty period shown on your invoice, contact us with your invoice/receipt details and we will re-inspect the TV. If the fault is confirmed to be a recurrence of the original repair, we will re-repair it at no additional labour cost, subject to the terms on your invoice. Warranty claims are resolved through a repeat repair rather than a cash refund, unless we are unable to resolve the issue — in which case a fair resolution will be discussed with you directly (see our Refund & Cancellation Policy).

5. Installation & Manufacturer Warranty

Careful, correct installation and repair work is designed to protect your TV's manufacturer warranty rather than void it — it is improper handling or incorrect mounting that typically risks voiding a manufacturer's warranty. That said, any manufacturer warranty on your TV itself is provided and honoured solely by the original manufacturer or their authorized network, not by Daksha TV Solutions.

6. Contact Us

To make a warranty claim, please reach out with your name, phone number, and invoice/receipt details:

7. Changes to This Policy

We may update this Warranty Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.